Does the User Feedback feature support reporting suggestions for new features or improvements, in addition to technical issues?

Modified on Tue, 5 Aug at 6:41 PM

Yes, absolutely. The User Feedback feature is a comprehensive tool designed to capture all types of user input, not just data issues. We highly encourage you to submit your ideas for new features and suggestions for improving the LoanCheckr platform.

How to Submit a Suggestion


The process is very similar to reporting a bug, but you will select a different category to ensure your idea is routed to the correct team.

  1. Open the Feedback Widget: Click on the "Feedback & Support" button on your screen.

  2. Choose the Right Category: When the widget opens, you will be presented with several options. Instead of selecting "Data Issue," choose the option that says "Suggest a feature," "Share an idea," or something similar.

  3. Describe Your Idea: In the space provided, please give us as much detail as possible about your suggestion. To help our product team understand your vision, consider including:

    • What problem would this new feature or improvement solve for you?
    • How do you envision it working?
    • How would this change or improve your current workflow on the platform?
  4. Use Visuals (Optional but helpful): Just as with data issue reporting, you can use the screenshot and annotation tools to illustrate your idea. For example, you could draw a quick mockup of where a new button might go or highlight an area of the platform that you feel could be improved.


Why Your Suggestions Matter


Submitting your ideas through this channel ensures they are sent directly to our product and development teams for review. This feedback is invaluable as it helps us understand what is most important to our users, prioritize future updates, and build a better platform that meets your needs.

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